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How do I pay for my
packages? You can pay by
using check , money order,
Visa / MasterCard. You
can place your order on line
on our secure order link, or
call 1-407-754-2353.Your
credit card information is
protected using industry
standard (SSL) encryption
technology. |
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When do I place my order? As soon as you
can. We will hold
reservations on an order for
a year in advance. 30
days is requested,
however based on
availability it could be 2
days before |
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Do I get a guarantee ?
Yes. Our shipping
has been proven and
perfected through our years
of experience, making it
simple to guarantee. We ship our
packages with UPS (next day
air). We are a
butterfly farm that raises
our butterflies to send to
you. We are not a
middle man or broker.
Because of this we can keep
cost down and control
exactly what we ship out.
What we ship out is always
young healthy, strong and
beautiful butterflies that
we are sure will survive the
shipping. We do include
extras on your order in the
case of an occasional
expired butterfly. Report
any problems immediately and
return your order via U.S.
mail for refund
consideration. |
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Are the butterflies
harmed? The butterflies
are lovingly hand placed into
individual
envelopes, then
placed in a white carnation
box. This is then
packaged
in
a
Styrofoam reinforced
shipping box
with an ice
pack. This safely
keeps the butterflies
dormant until the package
arrives and is opened.
COMPLETE
INSTRUCTIONS COME WITH YOUR ORDER |
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Do butterflies harm the
environment? No they
do not. Our farm is
fully permitted by the USDA
and we are reputable members
of the
IBBA. We comply with
each states requirements.
We do not ship to states
where they do not naturally
occur. The butterflies
we ship are raised disease
free and once released into
a new environment they
perpetuate to the new
surroundings very
instinctively.
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What is the difference
between a mass release and
an individual release?
A mass release is the
bride and groom generally
releasing the butterflies
together. Our
decorator box has two silk
ribbons tied around it. One for the bride
to untie at same time
as the groom, commemorating
their new beginning
together. The
individual release can
involve your wedding party
and your guest as they all
participate together and
release the butterflies.
Both ways result in the same
filling the sky with
beautiful and colorful live
butterflies. Doing
both mass release and
individual from the
envelopes together is also a
great option. |
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When will I receive my
order? Your butterflies
will be sent FedEx next day
air to arrive the day before
your event. In most
cities and towns FedEx arrives
around 10AM. When you
receive your order it is
necessary to replace the ice
pack and keep the
butterflies in a cool
environment (not a
refrigerator). A copy
of the complete instructions
will be shipped with your
butterflies. |
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